Returns & Exchanges
At Full Marks, we strive for perfection in every order, but if you are not completely satisfied, we offer a 30-day window for hassle-free returns and exchanges. Items must be in their original condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original packaging, ensuring all labels and protective seals are intact to prevent damage during transit.
Ship Your Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing